Privacy Policy

Introduction

This Privacy Policy explains how Epic Pavers, Inc. (“Epic Pavers,” “we,” “us,” or “our”) gathers, uses, and shares your personal data through our website at https://epicpaverstx.com/ (the “Site”) and other related services (collectively referred to as the “Services”). By using our Services, you consent to the handling of your data as described below.

Information Collection

We may gather information in two primary ways:

- Directly from you, such as when you complete forms, contact us, or request services.

- Automatically, using cookies and similar tracking tools when you interact with our Site or Services. 

Types of Data Collected

The types of information we may collect include:

- Personal identifiers like name, email, and phone number;

- Payment information for transactions; - Details provided via forms or support communications;

- Publicly available records;

- Technical data including IP address, browser type, and device identifiers.

Cookies and Tracking

We and our partners use cookies to collect:

- Site usage metrics (pages viewed, time on site, etc.);

- Device information (browser, IP address, device type).

You can opt out by visiting: https://app.retention.com/optout. We do not currently respond to 'Do Not Track' signals. 

How Information is Used

We use collected information to:

- Deliver and improve our Services;

- Handle payments and complete transactions;

- Communicate with you about services and updates;

- Respond to customer service requests;

- Detect and prevent fraudulent activity;

- Meet legal obligations. 

Sharing of Information

Your information may be shared:

- With third-party providers assisting us (e.g., contractors, tech providers);

- To comply with laws or protect our rights;

- When you choose to publish content publicly;

- As part of a business transaction such as a merger or sale;

- In non-identifiable form for analytics.

Data Security

We implement appropriate security measures to protect your data. While no system is 100% secure, we will notify you of any breaches as required by law.

External Links

Our Services may link to external websites not governed by this Privacy Policy. We recommend reviewing their privacy terms before sharing personal data.

Cookie and Tracking Choices

You can manage cookies through your browser settings or opt out via http://www.aboutads.info/choices and http://www.networkadvertising.org. 

SMS Communication Terms

- We do not share mobile numbers or SMS data with third parties.

- With your consent, you may receive SMS updates related to job scheduling, contact details, and project information.

Examples:

• Customer: “Hi (Customer), this is Bob from Epic Pavers. We’ll be at your property at 10:00 AM. Please ensure access. Text STOP to opt out.”

• Employee: “Lisa here – meet in the lobby at 11:00 AM for a project meeting. Msg & data rates may apply. STOP to unsubscribe.”

• Assignment: “Maria from Epic Pavers – please be at 123 Epic Lane by 2:00 PM. STOP to unsubscribe.”

SMS Frequency and Disclosures

- Message frequency may vary (50–3,000/day across all users);

- Carrier rates may apply;

- Text STOP to opt out or HELP for assistance;

- See our Privacy Policy and Terms of Service at [URL]. 

Texas Residents

We comply with federal and Texas data laws. Texas residents may contact us using the details below for any privacy concerns.

Children’s Privacy

Our services are for users 18 and older. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

Policy Updates

We may update this Privacy Policy occasionally. Updates will be posted with a new effective date. Continued use indicates acceptance of any changes.

Effective Date: April 29, 2025

Contact Information

If you have questions, contact us at:

Epic Pavers, Inc.

Phone: 817-860-2895

Email: service@epicpaver.com